Support and assistance

Customer Service Department

The Secans service department is dedicated to providing technical support and high-quality assistance to maximize customer satisfaction. Specializing in the maintenance, repair, and optimization of industrial equipment, this department consists of highly skilled and experienced technicians who can quickly diagnose issues and offer effective solutions.

Service

Technical Support

The Secans service team stands out for its expertise in advanced cutting technologies, including plasma and laser cutting systems. With an in-depth knowledge of these state-of-the-art systems, the service department can meet a wide range of customer needs, ensuring maximum precision and efficiency.

The technicians at Secans.ca are well-versed in the latest innovations in industrial cutting, allowing them to optimize machine performance and deliver high-quality results for every project.

Service

Retrofit

The Secans service department also provides retrofit services to modernize and improve existing industrial equipment. Retrofits involve upgrading older machines with modern technology, extending their lifespan while enhancing efficiency and productivity.

The team at Secans evaluates current equipment, identifies potential improvements, and offers custom solutions tailored to each client's specific needs. This process often includes adding advanced features such as automation, enhanced control systems, and compliance with current safety standards. Through retrofitting, companies can reduce investment costs by extending the life of their equipment while benefiting from the latest technological innovations.

Maintenance | Repair | Training

We're offering you even more...

The services offered include not only repairs and maintenance but also training for operators and clients' technical teams to ensure optimal use of the equipment. Additionally, Secans offers preventive maintenance contracts, enabling businesses to prevent breakdowns and optimize the productivity of their facilities.

Always attentive to the specific needs of each client, the Secans service department provides personalized follow-up and prides itself on delivering impeccable after-sales service.

logo-blanc-2024-secans
Open by appointment only

1450, rue des Riveurs, Lévis, QC G6Y 0A8

Business hours

Monday to Thursday 7:00 am to 4:00 pm
Friday 7:00am to 12:00pm

Scroll to Top